Expolore our FAQs
As electromobility and commercial vehicles become more widespread, questions often arise—about environmental impact, technology, charging, range, and more. Find the answers to our most frequently asked questions below.
General FAQ
What is L7e-CU category?
In which countries are Jonway EV vehicles present?
How many distributors do you have?
Which is the best-selling model?
How often do you upgrade your vehicles models?
Do you attend any global exhibitions?
Is your EU WVTA type approval valid outside Europe for vehicle registration?
IONAxs, T21 and Wli3 models
Where can I buy your vehicles?
What should I do if there is no dealer near me?
Can I customize the cargo platforms on your vehicle models?
What type of battery cells do your vehicles use?
What battery capacities are available for each model?
What is the difference between the WVTA driving range and Real-world driving range?
Certification and Insurance
Is the IONA XS and T21 EU homologated?
Is the Wli3 EU homologated?
Do I need insurance to operate the IONA XS, T21 and Wli3?
Service and Maintenance
What is the suggested servicing schedule for the IONA XS?
Do you have an authorized service center to service the IONA XS?
What steps should I take if my IONA XS requires repairs outside the usual service intervals?
Charging
How do I charge the IONA XS?
What is the range of the IONA XS on a full charge?
Is it safe to charge the IONA XS indoors or outdoors?
Can IONA XS have more faster charging?
Other questions
Can I use chains during winter?
How should I store the IONA XS when not in use?
What kind of customization do you offer?
We are a manufacturer of battery electric micro vehicles, including passenger EVs, light commercial mini trucks, and 2-and-3-wheelers.
Contact us
ella@jonwayev.com
alexwang@jonwayev.com
sheltonwu@jonwayev.com
sophieyu@jonwayev.com
Newsletter
We aim to keep you informed about our company development and technical enhancements
Join the club
Jiangsu Yongyuan Electric Technology Co., Ltd ⁞ 187, Hanxing Road, Peixian EDZ, Xuzhou, Jiangsu Province, China
Terms & Conditions
Privacy Policy